Privacy & Security

Solatbaji's Privacy Policy

Your personal information matters to us. This Privacy Policy gives you a full and transparent account of how Solatbaji collects, stores, and protects your data.

SSL Encrypted
Never Sold to Third Parties
Secure Storage
Your Controls
Last Updated: January 1, 2026
Language: Bengali
Applicable: Bangladesh

This Privacy Policy governs how information is managed between Solatbaji and all its users. By creating an account or using our services, you agree to this Privacy Policy. We believe transparency is the foundation of trust — which is why we are committed to being clear about how every piece of your information is used.

01
Introduction & Applicability

Solatbaji (https://solatbaji.com) is a trusted online gaming and betting platform in Bangladesh. This Privacy Policy applies to the Solatbaji website, mobile app, and all related services. It governs every interaction you have with Solatbaji — from registration and betting to payments and customer support.

Solatbaji takes your privacy seriously. We never sell your personal information to advertisers or third parties. In certain circumstances, limited data may be shared with trusted partners to meet legal obligations or improve our services — all of which is detailed in this policy.

Policy Effective
Effective from January 1, 2026
Applicable Region
Bangladesh & Global Users
Language
Bengali (primary), English
Contact
support@solatbaji.com
02
What Information We Collect

Solatbaji collects certain necessary information to provide you with the best possible service. This information comes from three main sources — what you provide directly, data collected automatically, and information received from third parties.

Data Type Description Requirements
Identity Information Name, date of birth, national ID number Mandatory
Contact Information Mobile number, email address Mandatory
Financial Information BKash/Nagad/Rocket number, bank details (for withdrawals) Mandatory
KYC Documents Copy of NID or passport Mandatory
Device Information IP address, browser, operating system Automatic
Transaction History Betting records, deposit & withdrawal logs Automatic
Cookie Data Session cookies, preference cookies Automatic
Important: Solatbaji never stores your full payment card number or PIN. All payment processing takes place through fully encrypted channels, and sensitive financial information is never stored directly on our servers.
03
How Your Information Is Used

Solatbaji uses the information it collects solely for specific, transparent purposes. No data is ever used for unauthorised activities. All purposes for which your data is used are clearly set out below.

  • For account creation, verification, and management — your identity and contact information is used.
  • For deposit and withdrawal processing — your financial information is used.
  • Identity documents are used for KYC verification and Anti-Money Laundering (AML) compliance.
  • Device and login data are analysed to prevent fraud and ensure account security.
  • Your gaming preferences and history are used to send you personalised offers and bonuses.
  • Conversation records are kept to improve customer service and enhance the support team's effectiveness.
  • Transaction data is used to meet legal obligations and prepare reports for regulatory authorities.
  • For improving platform performance and user experience — analytics data is used.

Solatbaji never sells your information to advertising companies or uses your personal data to promote third-party products.

04
Cookies & Tracking Policy

Solatbaji uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.

  • Essential Cookies: Used to maintain login sessions, verify security, and save your language preference. These cannot be disabled.
  • Functional Cookies: To remember your preferred games, themes, and display settings. You can disable these.
  • Analytics Cookies: Used to identify which parts of the site are most visited, helping us improve our services. You may opt out of these.
  • Security Cookies: Used to detect suspicious logins and fraudulent activity.
Cookie Controls: You can disable non-essential cookies at any time from your browser settings. However, disabling certain cookies may affect the functionality of some Solatbaji services.
05
Data Sharing & Third Parties

Solatbaji never sells your data. However, limited information may be shared with specific trusted partners to operate our services. Strict confidentiality agreements are maintained in every such case.

  • Payment Processor: bKash, Nagad, Rocket, and banks receive the financial information necessary to process transactions. This data is used exclusively for payment purposes.
  • KYC Verification Provider: Information may be shared with licensed verification agencies to confirm your identity.
  • Legal Authorities: We are required to disclose information when compelled by a court order or official government directive.
  • Technology Partners: Cloud hosting, cybersecurity, and analytics providers are given limited access to data strictly for operational purposes.
  • Corporate Changes: In the event of a change in ownership or merger, the new owner will be bound by this Privacy Policy.
06
Data Security Measures

Solatbaji follows the highest industry standards to protect your information, with rigorous security measures in place at both the technical and organizational level.

  • 256-bit SSL/TLS encryption is applied to all data transmissions.
  • Stored sensitive data is protected with AES-256 encryption.
  • Two-factor authentication (2FA) is mandatory for all administrative accounts.
  • A 24/7 cybersecurity team monitors suspicious activity in real time.
  • Regular third-party security audits and penetration testing are conducted.
  • Employee access to data is restricted on a need-to-know basis.
  • Data backups are regularly stored on secure, encrypted servers.
In the Event of a Data Breach: In the event of a security breach that puts your data at risk, Solatbaji will notify the affected users and relevant authorities within 72 hours.
07
Your Rights & Controls

Solatbaji believes you should have complete control over your own data. All of your rights are detailed in the accordion below.

You can request a copy of all personal data stored by Solatbaji at any time. Send your request to support@solatbaji.com and it will be provided within 30 days.

You have the right to correct any inaccurate or incomplete information in your profile. Your details can be updated at any time through your account settings or by contacting support.

After your account is closed, you may request the deletion of certain types of data. However, some information must be retained for a defined period to meet legal and regulatory obligations.

You can object to your data being used for marketing or profiling purposes. Promotional communications can be turned off from your account notification settings.

You can request a copy of your personal data in a structured, machine-readable format (JSON/CSV). This service is available free of charge.
08
Data Retention Period

Solatbaji retains each type of data only for as long as necessary. Once the retention period expires, the data is securely deleted or anonymized.

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligation
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 years AML Compliance
Customer Support Logs 3 years Service Quality Assurance
Marketing Preferences Until Opt-Out User Consent-Based
Analytics Data 2 years (anonymized) Service Improvement
09
Child Protection Policy

Solatbaji strictly does not serve anyone under the age of 18. Our platform is exclusively for adults, and age verification is mandatory at the time of registration.

  • Date of birth is verified at registration, and users under 18 are not permitted to create an account.
  • Age is verified through identity document checks during the KYC process.
  • If an account is found to belong to a minor, it will be suspended immediately and all associated data will be deleted.
  • Solatbaji does not knowingly collect any information from minors.
For Parents: If you believe your child has opened an account on Solatbaji, please contact support@solatbaji.com immediately. We will take prompt action.
10
Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated team. We typically respond within 2 business days.

Email
support@solatbaji.com
Live Chat
Available 24/7
Response Time
Within 2 business days
Language
Bengali & English

For any policy changes, Solatbaji will send a notification to your registered email at least 30 days in advance. The most current version of the policy will always be available on this page.

Why Solatbaji Is Safe

Our Commitment to Protecting Your Privacy

Military-Grade Encryption

Solatbaji uses 256-bit SSL/TLS encryption — the same standard used by banks and government systems — to keep every transaction and piece of personal information fully secure.

Strict KYC Verification

Every account on Solatbaji goes through an identity verification process. This helps prevent fraud and money laundering while keeping genuine users safe.

Data Never Sold

Solatbaji never sells your personal information to advertisers or third parties. Your data is used solely to provide you with our services.

Your Data, Your Control

At Solatbaji, you can view, correct, or delete your information at any time. You also have full control over opting out of marketing communications.

Regular Security Audits

Third-party security experts conduct regular audits of Solatbaji's systems. Any vulnerabilities identified are addressed immediately.

24/7 Privacy Support

Solatbaji's dedicated support team is always on hand to help with any privacy-related questions. Fast responses are available via live chat or email.

Join Today

Enjoy Gaming in a Safe Environment

Now that you understand Solatbaji's Privacy Policy, go ahead and create your account with confidence. Your data stays protected, and the fun never stops.

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